Return Policy

• 1. Return Eligibility: Returns are accepted only for damaged, defective, or incorrect items. Requests must be raised within 48 hours of receiving the product.
• 2. Item Condition: Returned products must be unused, in original packaging, and accompanied by the invoice or proof of purchase.
• 3. Non-Returnable Items: Certain products such as opened electronics, personal care items, or discounted sale products are not eligible for return.
• 4. Return Request Process: To initiate a return, please contact our customer support team with your order details and clear photos of the product condition. We will guide you through the next steps.
• 5. Shipping Responsibility: Customers are responsible for return shipping costs unless the product was incorrect or defective upon delivery.
• 6. Return Approval: Once we receive the returned item, it will be inspected. Returns that do not meet our policy guidelines may be rejected.
• 7. Replacement Option: If your return is approved, a replacement product will be shipped, or store credit will be issued based on your preference and product availability.
• 8. Refused Deliveries: Orders refused at the time of delivery without prior approval will not be eligible for return or replacement.
• 9. Exceptions: C-FLOW reserves the right to make final decisions on return acceptance based on product condition and complaint nature.
• 10. Contact Support: For any return-related concerns, reach out to us at info@cfloworbit.com or call +91 8600209452.